- General Queries
- Placing an Order
- Halal Concerns
- Operation Hours
- Delivery Concerns
- Promo code, Gift vouchers & Credits
Ili Pot is an online steamboat and BBQ Grill delivery service brought to you by Celebrity Chef and TV Host Ili Sulaiman.
With IliPot, let us take care of your dinner while you take care of your loved ones. The power of a good meal is unparalleled. But if you're like us, you know that the experience of cooking a good meal is just as valuable. That's why we've devised the perfect way to get the best of both worlds: with our hotpot & grill delivery service, you can enjoy a delicious, fresh meal prepared by award-winning celebrity chef Ili Sulaiman without having to do any of the work!
Whether you're looking for a wallet-friendly option for a picnic in the park or an all-inclusive birthday celebration package, our hotpot & grill delivery service has something for you. Our thoughtful and fun packaging will have even your pickiest eaters excited, and since everything is delivered to your doorstep, all you have to do is set it up and dig in!
You can keep it! Yay! On your next purchase, we'll reward you for being our loyal return customer by giving away more food offerings that are up for grabs. Just select "No Pot No Burner" or "No Grill No Burner" in the Pot/Grill & Burner Selection to choose from our list of food offerings available. It's that easy!
Steamboat or Hotpot is a dish consisting of raw ingredients such as sliced meat, seafood and vegetables that are cooked by diners at the table by dipping them in boiling broth.
Grill is placing sliced meat, seafood and vegetables on a hot plate and cooking it at the dining table itself.
Every set combo comes with its very own steamboat/grill set. Each set also comes with a burner, utensils, slices of meat, vegetables, soup (for steamboat), marinate (for grill set) and dipping sauces.
Our food draws inspiration from Chinese, Korean, Thai and Japanese Cuisine with a Malaysian twist.
We are open 6 days a week (close on Mondays) and you can place your order to be delivered any day between 10am until 7pm.
We pride ourselves in delivering all orders within ONE hour upon order payment. However, should there be any unforseen circumstances, be it man-made or natural disaster (zombie apocalypes included), we will keep you notified on the progress of your delivery.
You will receive an email to confirm your order after purchase and our customer service will contact you via Whatsapp for a double confirmation. When your Ili Pot order arrives to your delivery address, we'll check in on you so rest assured we got you covered.
We are proud to announce that we promote cashless transactions to help fight the spread of Covid-19 via contact. Hence, offering various payment method namely VISA, MASTERCARD, FPX and direct Bank Transfer.
You can change your order details such as your delivery address by calling us at 011-5882 0691 or send us an email at [email protected]
Unfortunately, you can only change your delivery details once order has been confirmed. Please double confirm on all items before Checkout payment has been made.
We're sorry to see you go but if there is anything that you would like to inform us or any product that you would like to have us further explain, we will gladly do so. Please consult with our customer service by calling us at 011-5882 0691 or send us an email at [email protected]
All our meals are halal-friendly, meats are sourced from halal-certified suppliers and we operate in a pork-free and alcohol-free kitchen.
Halal-friendly indicates that we only purchase our goods from Halal-certified partners and suppliers.
Our last call is at 7pm daily. Please place all orders before 7pm if you would like to enjoy some hot grill or belly-warming steamboat for supper.
Yes we do! We are providing our services everyday because everyday calls for a celebration of amazing food and good company.
To time your meal at 7pm, please confirm your order and make the necessary payment before 6pm. Our customer service will be in touch with you for any latest updates on your order.
Our delivery services runs through the beating heart of KL City Center and all over Klang Valley. Don't see an address that we deliver to? Pop by our customer service hotline and we can tell you accurately if your doorstep is under our coverage.
Kuala Lumpur, Petaling Jaya, Kota Damansara, Sungai Buloh, Bandar Utama, Kelana Jaya, SS2, TTDI, Brickfields, Bangsar, Putrajaya, Cyberjaya, Sepang, Dengkil, Semenyih, Sri Petaling, Mont Kiara, Nilai, Kuchai Lama, Titiwangsa, Taman Connaught, Subang Jaya, Setapak, Wangsa Maju, Gombak, Selayang, Bukit Raja, Pudu, Banting, Sentul, Rawang, Kepong, Batu Caves, Pandan Indah, Taman Maluri, Cheras, Bandar Puteri Klang, Ampang, Balakong, Shah Alam, Bandar Sunway, Taman Sentosa, Balakong, Kapar, Bangi, Sri Kembangan, Serdang, Kajang, Puchong, Taman OUG, Sungai Besi, Bukit Tinggi Klang, Kota Kemuning, Klang Baru, Meru , Setia Alam, Bukit Jalil, Parkland
As our core business is not in the transport industry, we rely on our 3rd party delivery partners that charges us a fee from our location to you. To focus our efforts in providing top-notch food quality to you, we require your help in covering this delivery charge from time to time.
Why yes, of course! We'd love that you'd want to pop by our central kitchen to check in on how we're doing. Just give our customer service hotline a 15 minutes notice before your designated time slot and we will be ready for your Grab & Go.
We're very sure by looking at the mouth-watering menu images you would not opt for just ONE order!
Of course there are discounts, c'mon this is Malaysia. You know we love discounts! Stay tuned to our Facebook and Instagram for more info on the latest promo and deals that will make you go "It's so worth it, just take my money!"
Promo code, Gift vouchers & Credits
After you are satisfied adding your products into Cart, select "Proceed to Checkout" to login via FB or G+. At the Checkout page, insert your promo code at the "Promo code" section and click on "Apply" to check its validity. Your promo code is applied when a green tick is shown.
After you are satisfied adding your products into Cart, select "Proceed to Checkout" to login via FB or G+. At the Checkout page, insert your Giftcard at the "Giftcard" section and click on "Apply" to check its validity. Your promo code is applied when a green tick is shown.